All together for you

All together for you

WellStar ENT is not just a group of providers —

We are a TEAM of specialists, allergy and otolaryngology sub-specialists and a full staff of audiologists; collaborating to meet every ENT need. Over the years, we have developed a reputation for successful treatment of even the most challenging cases. Patients, referring PCPs and even other ENT providers in Georgia and the Southeast seek our advice for second opinions. How do we do it? We use the two most important tools we have — the ones on the side of our heads. We LISTEN, to hear your story and the information referring providers share — and then we conservatively develop a treatment plan and explain it so you understand. At times we may find what a chronic sinus problem can be solved by a simple procedure — or perhaps that a hearing problem can be helped without the need of a hearing aid. Our specialists work together to diagnose and treat your condition appropriately. That’s why we say our patients receive the RIGHT care at the RIGHT time for the RIGHT reason.

Our Services


The physicians of WellStar ENT are highly skilled at diagnosing and treating a wide…



WellStar Hearing & Balance Center, a division of WellStar Ear, Nose and Throat, offers a full …



WellStar ENT offers a broad range of services specifically geared to the pediatric patient…



All of our board-certified ENT physicians specialize in nasal and sinus disorders…



Our licensed audiologists are committed to providing you with the highest level of care…



Difficulty swallowing, hoarseness, and throat pain are common ENT complaints that can…



Our comprehensive nasal care also encompasses plastic and reconstructive surgery of the nose …



Our team of specialists provides treatment and surgical management of ear disorders…



Patients with difficulty sleeping at night and/or feeling tired during the daytime will find that …

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Dr. Jackson: Great with adults, even better with kids

I am a Nurse Practitioner and my husband is a physician, so I have high standards for care. Dr. Jackson operated on all my sinuses a year ago and I have not had one infection and have honestly never felt better. I am indebted to his great care! My daughter is 3 and has tonsillitis and a sinus infection. He gave her fantastic care today – and said to call him asap if she was not better in 48 hours with his ordered medicines. Not only is he great with adults, he is even better with kids. His PA said he has done 3 surgeries on her kids. I would recommend Dr. Jackson to anyone in my family. A very close physician friend and his wife recommended him to me.

Dr. Downie: Personable, Professional & Intelligent

He was personable, professional and intelligent. He explained the procedure of checking my sinuses very well and put me at ease. I am a wimp when it comes to having anything done to me so I was relieved when it was gentle and painless. He is actually the best physician I have ever been to. I definitely recommend him. The office staff was nice and not uptight.

Dr. Jackson quickly identified my problem

Dr. Jackson was able to quickly identify my problem and offer a solution. Great bedside manner and is very knowledgeable.

Dr. Diamond gave me back my life

I suffered with chronic sinus issues (pain/pressure),for 10+ years. Not only did Dr. Diamond give me hope, but with the grace of God and his intelligence, he gave me back my life. I am feeling great! I can’t remember the last time I felt this good. Thank you so much, Dr. Diamond. A job well done!  -Shawn Dowling, Roswell office

Dr. Jackson made me feel important

Dr. Jackson is a delightful and knowledgeable physician who makes his patients feel as if they are the only important thing for as long as they’re there. I would highly recommend him to anyone.

Dr. Downie shed light on my sinus issues

Dr. Jackson is the right choice!

Dr. Jackson is the bomb! A very good doctor with great bedside manner. The ladies in the office are great, I know I made the right choice in Dr. Jackson!

Finally – I can breathe

I have had allergies since I was 5 years old. I have had allergy shots from age 5 to 15 and it helped, but never REALLY helped with the Fall and Spring seasons when I got hammered (in bed) for 7-10 days when everything starting blooming and when the leaves fell.

I had deviated septum surgery to fix the narrow nasal passages in my nose October 2007 performed by Dr. Keith Jackson from the same practice Dr Chacko belongs to. I was very impressed with the results and the surgery went so well that I decided to attack my lifelong allergy problem after Dr. Jackson said Dr. Chacko could help.

In Oct 2007, Dr. Chacko administered RUSH allergy immunization therapy that drastically shortened the time needed to make Allergy shot immunization therapy effective.

In March 2008, after nearly 30 years of life, I enjoyed my first spring without being sick as a result of pollen and other allergens filling the air in Atlanta. I am so glad I took the plunge and tried allergy shot therapy. Two thumbs up to Dr. Chacko and his trusty sidekick Kathy.

If you have chronic allergies and are tired of the OTC drugs, it is time to give Dr. Chacko a call and start experiencing quality of life without a full head and runny nose

Dr. Jackson and the staff were friendly, accommodating & helpful

Dr. Chacko has a great feeling for my child’s needs

Dr. Chacko has a great feeling for my child’s needs. She was dealing with hives and eczema. He was very informative, but most of all, his diagnosis was on point! Dr. Chacko came to me highly recommended, and I was not let down.

Dr. Jackson took care of our baby and put us at ease

We were very fortunate to have Dr. Jackson as our baby’s ENT when he suffered from repeated ear infections this summer. Dr. Jackson has a wise, calm, kind and funny demeanor that comes with years of practicing medicine and truly put us at ease. He was able to provide us with very logical and seasoned advice and we knew our little one was in good hands when he ultimately required tubes. We recommend Dr. Jackson highly.

Dr. Tirino changed the quality of my life forever!

I can’t say enough good things about Dr Tirino. She changed the quality of my life forever. She helped give me hearing that I never had before. Have been very nervous and apprehensive about having surgery performed for the first time she made me feel so at ease and not at all nervous. I wasn’t worried at all.

Dr. Jackson and Dr. Chacko solved my sinus and allergy issues

I have had bad sinus and allergy issues all of my life. I have had two sinus surgeries in the past. Sinuses were better but allergies got worse as I got older. It got to the point that I spent nearly four years straight with sinus infections and at least one or more antibiotic prescriptions for every six week period. I even received allergy shots from Atlanta Allergy and Asthma for over 2 1/2 years during that stretch. Those shots did not help me in the least bit. Dr. Jackson (with WellStar ENT) recommended I see Dr. Chacko. I started seeing Dr. Chacko and receiving shots. I got over my last sinus infection with the assistance of Dr. Jackson. Dr. Chacko increased the dosage that I had been receiving at Atlanta Allergy and Asthma. I am now free of sinus infections and antibiotics. This is the first time in nearly 5 years that I haven’t been on antibiotics. The once per month sore arms is a small price to pay for the tremendous success that I have had with Dr. Chacko and Dr. Jackson! Thanks to them both for improving my quality of life!

Thanks to Dr. Downie, my son has his life back

Dr. Downie is truly an awesome doctor and did more for Chris than any doctor has ever done for any ailment he has ever had. I definitely would recommend Dr. Downie to anyone with ENT issues. It is amazing how personal and truly caring he is for his patients as most doctors don’t take the time to even be half concerned as Dr. Downie was and is. His whole staff was also amazing and genuinely caring. We so appreciate everything he and his staff have done. He is truly gifted in his field. Quite frankly, he gave back Chris his life. He can now smell, taste, allergies do not bother him anymore, and no more headaches. Dr. Downie is a gigantic blessing!!!

The Best ENT in Atlanta!

After 6 miserable years, 5 of which I spent with another ENT literally sick 24/7 with sinus infections and two other sinus surgeries, which led to IV antibiotics and eventually landed me in the hospital for 12 days with a near death Sepsis. Dr. Jackson is the only ENT available during Spring Break in April 2010 and he was like an Angel from God. I went to him after leaving the hospital in May at which time he told me that his patients all get well. By June, he performed my 3rd sinus surgery, in which he told me he cleaned out my “frontal sinuses.” I was told prior to this by the other ENT that I had no frontal sinuses! I have had a couple of infections during the healing process which were quickly cleared up and I had ear tubes inserted in March of this year which really has made a difference!

I have just visited him today in which he declared me completely healed of all sinus infections and ear infections! He kept his word! I am well and I am happy! He is the most caring doctor I’ve ever been to and has an amazing bedside manner when having surgery. He really does care about his patients in every way! I would HIGHLY RECOMMEND DR. KEITH JACKSON!

Dr. Diamond: Organized & Professional

Awesome! Dr. Diamond and his staff are very organized! From the moment I walked in, everything was in order. I didn’t have a long wait at all. Dr. Diamond listened to my concern, he answered my questions. Very professional… I really enjoyed my visit!

Dr. G takes his time and answers my questions

Dr. G always takes his time w/ my appointments and explains everything in detail. He answers all my questions & never makes me feel rushed.

Dr. Chacko: Professional, Knowledgeable & Friendly

Dr. Chacko is AMAZING! My name is Carly and I am 23. I have suffered with allergies and asthma all my life! Recently, they worsened. I found Dr. Chacko through “ZocDoc”; there were great reviews so I decided to try it! SO glad I did! Dr. Chacko is awesome! So professional, knowledgeable, and friendly! After my allergy test and breathing test, he suggested allergy shots. It has changed my life! I’m still in the process of them, but it has worked wonders! I love the office! The staff is friendly, organized, and everyone is so genuine!! Highly recommend!!

Dr. Downie makes you feel comfortable to ask anything

Dr. Downie has been treating my husband for several months. He always takes time to answer my husband’s many questions. Dr. Downie responds with clear and understandable answers. He makes you feel comfortable to ask anything. I like the thorough, diagnostic approach that he has taken with my husband’s problem.

Upbeat and knowledgeable physician and staff

Very pleasant experience with office staff. Dr. Jackson is always smiling and upbeat. Very friendly and knowledgeable physician.

Dr. Diamond knew what was best for me

I loved the staff and Dr. Diamond. He was informative and knew exactly what was best for me.

Dr. Gurudutt gets to the bottom of my issues

I have only recently starting seeing Dr. Gurudutt but have been very pleased so far. He always takes adequate time with me and seems concerned to get to the bottom of my issues.

Dr. Chacko is a true healer

My son is receiving allergy shots for environmental allergies and OIT (oral immunotherapy) for his peanut allergy. Dr. Chacko is a true healer. He and his staff are wonderful and I am so grateful for the work that they do. They treat every patient as an individual and cater treatment to the individual’s needs. They are flexible with appointments. I could go on and on and it wouldn’t do them justice!

Friendly and professional office staff

I saw Dr. Downie on short notice. The office staff is friendly and professional. Dr. Downie was thorough and professional. I will go back to see Dr. Downie if I have any other ENT issues.

I wish more doctors were like Dr. Gurudutt!

It’s rare to find a doctor who doesn’t rush through the patient appointment. Dr. Gurudutt is such a man, listening attentively to his patient, explaining his thought process as he narrowed down possible causes and treatment options and demonstrating a kind, intelligent, yet humble bedside manner. I wish more doctors were like him! Bonus: Sense of humor and minimal time in office waiting room.

Dr. Chacko’s allergy treatments changed my life

Dr. Chacko’s allergy treatments have been a life changer for me. I now have no allergy symptoms during the fall (when it was really bad for me) or the spring. I am extremely grateful for this treatment and I encourage all of my friends and family in Atlanta, with allergies, to visit Dr. Chacko.

Dr. Diamond listened carefully to my problem

Dr. Diamond listened carefully to my problem. He was very gentle during the examination. The treatment he prescribed has greatly helped me. I would definitely recommend him to others.

Dr. Downie was thorough and cared about my issue

Dr. Downie was great. I felt very comfortable with him, and appreciated that he reviewed the paperwork I filled out prior to the visit and asked some follow up questions based on what I had indicated. I feel like he was thorough in examining and asking about my symptoms. My wait time was relatively short, especially considering I had to fill out the new patient paperwork, and my overall time with the doctor and his staff felt adequate to fully discuss my concerns. Overall I was very satisfied with the appointment.

Dr. Tirino restored my quality of life

It is difficult to understate the value of someone who helps you through a difficult time in one’s life like I had when I suddenly lost hearing in one ear. I was physically and emotionally down, but Dr. Tirino walked me through the process and I now have a new Sophono hearing device which has brought back a quality of life that I thought that I may never have again.

I am certainly not a seasoned judge of a surgeon’s ability; however, from my perspective of going through her surgery (which was a non-event and that’s a compliment) she’s brilliant.

I recently ran into a friend at a party who was raving about the doctor who had rebuilt her eardrum (I believe that I have that right) and I was raving right back about Dr. Tirino. Then, we suddenly realized that we were talking about the same person!

I could not recommend Dr. Tirino more.

Dr. Tirino: Skilled, Calm & Thoughtful

I was having terrible headaches for over a year and I eventually said something to my PCP. Scans revealed “something” either on or in my skull. After much debate and a long journey through Neurosurgeons and ENTs, I came across Dr. Tirino – I was weary and scared. She immediately put me at ease by identifying the issue right away and assuring me that I was in the right place. The feeling of that moment is indescribable. She identified my issue as coming from a cholesteatoma. Surgery was scheduled and she was AMAZING. Her bedside manner is gentle and calming. My stitches were tight and perfect. She even wrapped my head in a bandage and tied it off in a cute little bow because she knew I would have to wear that head bandage for three days and I might as well feel a little bit pretty doing so. It was such a sweet personal touch that actually made me feel good in the hospital. She was available and extremely responsive when my husband texted her a concern post-op. She called to clarify and put him at ease. Dr. Tirino is amazingly skilled, calm and thoughtful. I couldn’t have been more pleased! I was definitely in good hands.

Dr. Downie helped me resolve my sinus and allergy issues

I’m new to the area and I’m extremely relieved and happy to have found Dr. Downie to help me resolve my sinus and allergy issues. Very nice and helpful staff as well.

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1360 Upper Hembree Road

Suite 201B

Roswell, Georgia 30076

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Phone: 770.475.3361

Fax: 770.664.4431


1505 Northside Boulevard

Suite 3900

Cumming, GA 30041

Print Directions [Download pdf]

Phone: 770.475.3361

Fax: 770.886.073